Terms & Conditions

DEPOSITS/PAYMENTS

50% non-refundable deposit is due upon booking your order to confirm and secure the order. The balance of your order is payable 1 week prior to your order. A reminder will be sent to you.

CANCELLATIONS

The 50% deposit is non-fundable upon cancellation. However we are able to transfer this deposit to another order should you like to re-book for another date.

We reserve the right to cancel your order in very rare circumstances beyond our control and will provide a full refund.

CAKE COLLECTIONS/DELIVERY

If you would like to pick up your cake then an allocated time slot will be confirmed with you and our address for collection will be provided. Please adhere to your allocated time slot as other orders and collections may be scheduled. Please also note we do not recommend collecting cakes larger than 2 tiers. 

Once collected/delivered, responsibility transfers to you and we will not be liable for any damage caused after this.

 ALLERGENS

Although we cater for special dietary requirements and while every care will be taken with your order, please note that our kitchen also makes products that contain Gluten, dairy, eggs and nuts and we cannot guarantee that your product will be completely free of them. 

STORAGE

Buttercream cakes can be stored in the refrigerator and then taken out 20minutes prior to serving. 

Fondant cakes/products should not be refrigerated but instead cake be left out in a cool spot out of direct sunlight.

Macarons can be stored in the refrigerated

 

Payment of a deposit is acceptance of all terms & conditions 

 

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